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CHAT

Answers written your way.

The same question can come back as a two-page report, a conversation, or five lines your board will actually read. A response style decides which. Use the two built in, or write your own once, for yourself or the whole workspace, and pick it from any chat, on any model.

Write the Q3 board update for Northwind. Revenue EUR 4.2m, up 8%. 12 stores, Lyon and Porto opened in August. Online 31% of sales, up from 26%. Gross margin down 1.2 points, mostly freight. Satisfaction 4.6/5.

Style instructionsLead with the answer in one sentence. Then no more than five bullet points, each with a number in it. British spelling. No jargon, no exclamation marks, no emojis. Finish with one recommended next step.
Claude Opus 5.5169 words

Northwind grew revenue to EUR 4.2m in Q3, up 8% on the same quarter last year, but higher freight costs reduced our margin.

  • Revenue: EUR 4.2m for the quarter, 8% higher than Q3 last year.
  • Stores: 12 stores after opening Lyon and Porto in August; their full effect shows in Q4.
  • Online sales: 31% of total sales, up from 26%.
  • Gross margin: Down 1.2 points, mostly because freight costs went up.
  • Customer satisfaction: 4.6 out of 5, so growth has not come at the cost of service.

Recommended next step: before the Q4 peak, ask management to review freight contracts and delivery costs to win back the 1.2 points.

Real answers to the same prompt in the Northwind demo workspace, lightly abridged.

IN THE COMPOSER

Pick a style before you send.

The Style button sits in the composer. It lists your own styles, the ones shared with the workspace and the two built-ins, each with its one-line description, and a search box for when the list grows. Change it halfway through a chat and the next answer follows the new style.

  • Your styles, the workspace's, Prompty and Chatty
  • The chat header shows the style in use
  • Switch styles as often as the work needs
The Style picker in the composer: your styles, the workspace's styles, and the built-in Prompty and Chatty 1 Shared with everyone
The Style picker: your own styles, the workspace's, then the two built-ins
YOUR OWN STYLES

Write the rules once.

A custom style has three parts: a name, the instructions the AI follows every time, and a short description that appears in the picker. Say what a good answer looks like: its length, its structure, the spelling, the words to avoid. Then choose who can use it. Edit it whenever the answers drift.

  • Name, instructions and a one-line description
  • Only me, or the whole workspace
  • Or copy a built-in and adjust its instructions
Read the response styles guide
Creating a response style: a name, the instructions the AI follows, a short description, and who can use it 1 Private or shared
Instructions shape every answer; the description is what you see in the picker
FOR THE WORKSPACE

One house style for everyone.

Share a style with the whole workspace and it appears in every member's picker, next to their own. Support replies sound like one team, board updates look the same whoever writes them. Admins manage the shared styles, the workspace prompt and workspace snippets together, under Workspace settings, AI Behaviour.

  • Workspace styles sit next to everyone's own
  • Managed by admins in AI Behaviour
  • Pair them with workspace snippets for the facts
See snippets
Response styles: your own Board-ready style, the workspace's Customer reply style, and the built-in Prompty and Chatty 1 Shared by the workspace
A personal style, a workspace style and the two built-ins
THE RESULT

Same model, a different answer.

Asked for Northwind's Q3 board update with the Board-ready style, Claude Opus 5.5 led with one sentence, gave five figures and ended with a single recommendation. The same request in the default style came back as a 379-word report with a table and eight sections. Both are right; only one fits a board pack.

  • One-sentence answer first
  • Five bullet points, each with a number
  • One recommended next step
A Q3 board update written in the Board-ready style: one-line answer, five figures, one next step 1 Style in use
PREFERENCES

Set it as your default.

In Settings, Preferences decides how every new chat starts: your preferred model, including the three automatic options, and your preferred style. The same page sets what Enter does in the composer and what happens when you switch models mid-chat.

  • Preferred AI style for every new chat
  • Preferred AI model, or Auto for quality, balance or speed
  • Choose whether switching models changes your default
Read the Preferences guide
Preferences: what Enter does, your preferred model and style, and what happens when you switch models 1 Default style 2 When you switch models
What you get

The shape of every answer, under your control.

Styles sit next to the model picker, not inside every prompt you write.

Two styles built in
Prompty returns the answer and nothing else. Chatty explains more and always asks a follow-up question.
Your own styles
Give a style a name, the instructions the AI should follow, and a one-line description. Keep it to yourself or share it with the workspace.
Works with every model
A style is separate from the model, so Board-ready reads the same whether Claude, GPT or Gemini writes it.
Switch in any chat
Pick a style from the composer before you send, or change it halfway through a conversation.
A default that sticks
Set your preferred style once in Preferences and every new chat starts with it.
Saved with your prompts
A prompt in the library can carry its own style, so the weekly report always comes back in the same shape.
Starting points

Six styles worth creating on day one.

Copy the instructions into Create response style and adjust them to how your team writes.

Board-ready

Leadership updates

Lead with the answer in one sentence. Then no more than five bullet points, each with a number in it. British spelling. No jargon. Finish with one recommended next step.

Customer-friendly

Support replies

Plain English a customer understands on first read. No internal terms or product codes. Short paragraphs. Always end with what happens next and when.

Brand voice

Marketing copy

Warm, practical and a little wry. Short sentences. Talk to one person, not an audience. Never use superlatives we can't prove.

Engineer's brief

Technical answers

Start with the conclusion. Show code only when it helps, with the language named. List assumptions and edge cases at the end.

Teach me

Learning something new

Explain it as you would to a smart colleague from another department. One analogy at most. End with a question that checks I understood.

Friendly expert

A persona

Answer as a seasoned retail analyst who has seen it all: confident, direct, generous with opinions, and honest when the data isn't there.

Straight answers

What people ask about response styles.

What is the difference between a style and a prompt?

The prompt says what you want; the style says how the answer should read. Keep the task in the prompt and the shape, tone and length in the style, and you can reuse the same style for every kind of question.

Can I change the built-in styles?

Not directly, but you can copy one. Copy to new style opens the built-in's own instructions in a new style you can rename and adjust.

Who can see my custom styles?

You decide when you create one. Only me keeps it in your own Style picker. Whole workspace puts it in every member's picker, under Workspace. Admins can also add workspace styles under Workspace settings, AI Behaviour.

Does the style follow me into saved prompts?

A prompt in the library can have its own response style. When you start from that prompt, its style is used; otherwise the chat uses the style you picked, or your preferred style.

Can a style be a character or a persona?

Yes. The instructions can describe a voice as well as a format: a brand voice, a friendly expert, a sceptical reviewer. Anything you would tell a writer before they start.

Trial
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Answers that fit the job

Stop editing every answer into shape.

Start free with a $5 trial balance. Create one style for the thing you write most, and see how much rewriting disappears.